CONTACT
FAQ
Please send us an email at
Monday through Friday, 10 AM to 5 PM MDT.
Excluding weekends and major holidays.
We strive to respond to all inquiries within 48 hours.
For non-urgent inquiries, feel free to reach out via Instagram at instagram.com/wearmarquezy.
HOW LONG DOES SHIPPING TAKE?
Shipping times may vary depending on your location. Orders are typically delivered within 7–14 business days. Once your order has shipped, you’ll receive a tracking number by email.
HOW DO I TRACK MY ORDER?
Once your order has shipped, your tracking number will be sent to you by email.
HOW DO I KNOW WHICH SIZE IS RIGHT FOR ME?
For detailed measurements and fit guidance, please refer to the size guide available on each product page.
CAN I CANCEL OR CHANGE MY ORDER?
Please contact us as soon as possible, as we cannot guarantee changes or cancellations once your order has been processed.
WHAT'S YOUR RETURN POLICY?
All sales are final. We are unable to offer returns or exchanges, so please review your order carefully before completing your purchase.
DO YOU SHIP INTERNATIONALLY?
Yes, we ship internationally. Enjoy our free shipping on all orders over $200.
MY ITEM ARRIVED DAMAGED OR INCORRECT
Kindly contact us within 7 days of delivery and include your order number and clear photos of the issue.