LEGAL

TERMS OF SERVICE

The terms “We”, “Us” and “Our” refer to MARQUEZY. We operate this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”).

The below Terms and Conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Section 1 - Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

Section 2 - Our Products

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

Section 3 - Orders

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline your order for any reason at our discretion. Your order is not accepted until we confirm acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after an order is accepted. In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you using the email, billing address, and/or phone number provided at the time the order was made.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

Section 4 - Prices and Billing

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include taxes, shipping, handling, customs or import charges.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes, if any.

Section 5 - Shipping and Delivery

We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

Section 6 - Intellectual Property

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by us, its affiliates or licensors and are protected by intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent. Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of us or any third party.

Marquezy’s names, logos, product and service names, designs, and slogans are trademarks of us or its affiliates or licensors. You must not use such trademarks without prior written permission.

Section 7 - Optional Tools

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor control.

You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties or endorsement.

Section 8 - Third-Party Links

The Services may contain links to third-party websites. We are not responsible for their content, and you access them at your own risk.

Section 9 - Privacy Policy

All personal information is handled according to our Privacy Policy.

Section 10 - Feedback

If you submit feedback, you grant us a perpetual, worldwide, royalty-free license to use it for any purpose.

Section 11 - Errors, Inaccuracies and Omissions

We reserve the right to correct errors and update information at any time, including after orders are placed.

Section 12 - Prohibited Uses

You may not use the Services for unlawful purposes or engage in prohibited activities such as hacking, scraping, impersonation, or transmitting malware.

Section 13 - Agents

If you use automated agents, they must comply with our requirements and identify themselves.

Section 14 - Termination

We may terminate your access at any time. Certain provisions survive termination.

Section 15 - Disclaimer of Warranties

Services and products are provided “as is” without warranties of any kind.

Section 16 - Limitation of Liability

We are not liable for any damages arising from use of the Services or products.

Section 17 - Indemnification

You agree to indemnify us against claims arising from your use of the Services.

Section 18 - Severability

If any provision is unenforceable, the rest remains valid.

Section 19 - Waiver; Entire Agreement

Failure to enforce any provision is not a waiver. These Terms represent the entire agreement.

Section 20 - Assignment

You may not transfer your rights without consent. We may assign ours freely.

Section 21 - Governing Law

These Terms are governed by the applicable laws in the jurisdiction where Marquezy is headquartered.

Section 22 - Headings

Headings are for convenience only.

Section 23 - Changes to Terms of Service

We may update these Terms at any time. Continued use means acceptance of changes.

Section 24 - Contact Information

Questions should be sent to support@mrqzy.com.

PRIVACY POLICY

MARQUEZY operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Info We Collect or Process

When we use the term “Personal Information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal Information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of Personal Information, including inferences drawn from this Personal Information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact Details including your name, address, billing address, shipping address, phone number, and email address.

Financial Information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details.

Account Information including your username, password, security questions, preferences, and settings.

Transaction Information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange, or cancel, as well as your past transactions.

Communications with Us including the information you include in communications with us, for example when sending a customer support inquiry.

Device Information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

Usage Information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect Personal Information from the following sources:

Directly from you, including when you create an account, visit or use the Services, communicate with us, or otherwise provide Personal Information.

Automatically through the Services, including from your device when you use our products or visit our website, and through cookies and similar technologies.

From our service providers, when we engage them to enable certain technology or process data on our behalf.

From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us, we may use Personal Information for the following purposes:

Provide, tailor, and improve the Services. We use Personal Information to provide Services, process payments, fulfill orders, remember preferences, manage accounts, arrange shipping, process returns and exchanges, enable reviews, and create a personalized shopping experience.

Marketing and Advertising. We may send marketing communications by email, text message, or mail, and show online advertisements based on your activity, including past purchases or cart activity.

Security and Fraud Prevention. We use Personal Information to protect accounts, detect fraud, ensure secure transactions, and maintain the safety of our Services.

Communicating with You. We use Personal Information to provide customer support and maintain our business relationship with you.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience, remember preferences, maintain your cart, analyze usage, and enhance functionality.

Cookies may also be used to track items in your cart, including when you leave the site without completing a purchase, and may be used to send cart reminder messages where consent has been provided.

You can control or disable cookies in your browser settings, but this may affect website functionality.

Legal Reasons

We may use Personal Information to comply with applicable law, respond to legal requests, enforce our Terms, and investigate potential violations.

How We Disclose Personal Information

We may disclose Personal Information to third parties in certain circumstances, including:

With business and marketing partners for advertising and marketing purposes.

When you request or consent to disclosure, such as for shipping or integrations.

With affiliates or within our corporate group.

In connection with business transactions such as mergers or bankruptcy, or to comply with legal obligations, enforce terms, or protect rights.

Third-Party Websites and Links

The Services may contain links to third-party websites. We are not responsible for their content, privacy, or security practices. You access them at your own risk.

Children’s Data

The Services are not intended for children, and we do not knowingly collect Personal Information from children under the age of majority in your jurisdiction.

Security and Retention of Your Information

No system is completely secure, and we cannot guarantee absolute security. We retain Personal Information only as long as necessary for business, legal, or operational purposes.

Your Rights and Choices

Depending on your location, you may have rights to access, delete, correct, or obtain a copy of your Personal Information, and to opt out of targeted advertising or data sharing where applicable.

You may also unsubscribe from marketing emails at any time.

International Transfers

We may transfer and store Personal Information outside your country of residence, using appropriate legal safeguards where required.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

Contact

If you have questions, contact us at support@mrqzy.com.

REFUND POLICY

All sales are final. We do not accept returns or exchanges.

Please review your order carefully before completing your purchase.

Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / Non-Returnable Items

Certain types of items cannot be returned, such as custom products (including special orders or personalized items). Please contact us if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

For any other questions, please email us at support@mrqzy.com.