FREQUENTLY ASKED QUESTIONS
Q: How long does shipping take?
A: Shipping times may vary depending on your location.
Orders are typically delivered within 7–14 business days. Once your order has shipped, you’ll receive a tracking number by email.
Q: How do I track my order?
A: Once your order has shipped, your tracking number will be sent to you by email.
Q: How do I know which size is right for me?
A: For detailed measurements and fit guidance, please refer to the size guide available on each product page.
Q: Can I cancel or change my order?
A: Please contact us as soon as possible, as we cannot guarantee changes or cancellations once your order has been processed.
Q: What's your return & refund policy?
A: All sales are final.
We are unable to offer returns or exchanges, so please review your order carefully before completing your purchase.
Q: Do you ship internationally?
A: Yes, we ship worldwide.
Shipping costs vary depending on your destination and the shipping options available.
Q: My item arrived damaged/incorrect
A: Please contact us within 7 days of delivery and include your order number and clear photos of the issue.
Q: I need more help
A: For any other concerns, questions or inquiries, you may contact us at support@mrqzy.com